Case study
From spreadsheet chaosto streamlined logistics.
NYC Delivery LLC runs the Walker Program, NYC on Alakili every morning.
The result
Three numbers theoperator can check.
- 1 hr < 15 min
Prep & Communication
- ~10 min
Training Time
- One View
Compliance Checking
What changed
What the morningslooked like before.
[01]
Before Alakili
Day-of assignments ran through Google Sheets, taking an hour and requiring high Sheets proficiency. Records for anchor arrivals, field events, and attendance were scattered across Docs, Notes, and Discord/Slack. Compliance checks were manual and pulled from multiple sources.
[02]
Why Alakili
“Once you see it running live in the field, there's no going back. It just works.”
Daily assignments become seamless, freeing brainpower for field coordination and team support. Dispatchers and supervisors pick it up in under 10 minutes without extensive training. Furthermore, the consolidated Report Builder turns weekly activity logs into a clean, 1-click summary, letting operators finalize payroll and performance reviews in minutes instead of hours.
[03]
The Impact
- Prep time reduced from 1 hour to under 15 minutes
- "Easy as 1-2-3" GUI truck assignments
- Consolidated recordkeeping across all anchor points
- One-glance daily dashboard
- Proactive compliance flags and scorecard protection
- 1-click Report Builder cuts payroll reviews by 10x
The team
The people whorun it daily.
“It used to take me an hour just to get the morning sheet ready. Now I'm done in 15 minutes and can actually focus on the walkers.”
Luiza Gonzalez Dispatcher, NYC Delivery LLC“If I were a new DSP owner, and you provided me with this, I would be so happy. Training new dispatchers used to be a nightmare of explaining spreadsheets. Now I show them the Alakili dashboard and they get it in 10 minutes.”
Natalia Sonina Operations Lead, NYC Delivery LLC